How to Identify a Scam
Scams and bad actors are becoming more prevalent and the attempts to impersonate organizations and individuals is increasingly sophisticated.
If you are unsure about an email or text message claiming to be from NC Quick Pass, here are a few ways to verify it is legitimate.
Text Messages
NC Quick Pass customers can verify a valid text notification in several ways:
- NC Quick Pass will never request payment by text
- NC Quick Pass will only send texts from a secure short code 696277
- All links associated with NC Quick Pass will include ncquickpass.com or secure.ncquickpass.com
Emails
NC Quick Pass customers can verify a valid email notification in several ways:
- NC Quick Pass will only ever email you from no-reply-ncquickpass@ncdot.gov.
- NC Quick Pass will never ask for personal or financial information by email or text.
- All links associated with NC Quick Pass will include ncquickpass.com or secure.ncquickpass.com
What to do if you receive a scam text or email?
The FBI recommends individuals that receive the fraudulent messages do the following:
- File a complaint with the IC3, www.ic3.gov, be sure to include:
- The phone number or email from where the message originated.
- The website listed within the text.
- Delete any smishing texts or emails received.
- If you clicked any link or provided your information, take efforts to secure your personal information and financial accounts. Dispute any unfamiliar charges.