Privacy Policy
Information Collected
NC Quick Pass (NCQP) gathers a certain amount of information from visitors to its websites to facilitate the collection of tolls and fees. All of this information is gathered voluntarily, and any visitor may decline the use of their personally identifiable information if they so choose. Any information collected may be used to make all NCQP websites more useful to visitors; inform visitors of offers, programs, events, and activities offered or conducted by NCQP, and improve the overall operations ns of NCQP and is toll collection systems.
All NCQP websites may collect and store certain information about visitors automatically. This information is not personally identifiable and includes the visitor’s operating system, browser, domain name and some specific websites that a visitor may access.
NCQP limits access to any information collected to those staff members and business units within the North Carolina Department of Transportation who may require access to carry out their business functions. All individuals who are granted access to the collected information are educated about best practices and policies to safeguard that information, and those policies are strictly enforced.
NCQP has no intention of collecting personally identifiable information from children, including names, addresses, telephone numbers or email addresses. Children are asked not to submit such information. If a child has provided NCQP with personally identifiable information, the child’s parent should request the removal of the child’s information from existing files.
Security
NCQP is committed to safeguarding your privacy online. NCQP makes all reasonable efforts to maintain information collected from its websites accurately and securely.. Personally identifiable information will not be disclosed to third parties without a visitors consent except as required by state or federal law and/or the policies and procedures of NCQP, the North Carolina Turnpike Authority, or those entities providing services to NCQP.
Furthermore, NCQP is committed to ensuring you can conduct online business with the NCQP securely and confidently. Therefore, all online transactions and personal financial information is protected with appropriate security safeguards. Personal information transmissions, including payment information, will be encrypted by SSL technology.
In addition, third parties that support NCQP must also agree to safeguard personal information in the same manner and to the same degree as NCQP. Only third parties that require any of the collected information in order to support NCQP are provided access to said information.
NCQP does not rent, sell or exchange information submitted to its websites, and use of such information is restricted to official agency business, research and marketing purposes.
Payment Card Industry Data Security
NCQP contractors process, transmit, store and/or affect the security of credit/debit and demand deposit account data. ALL NCQP data and payment processing contractors must adhere to the Payment Card Industry Data Security Standard (PCI DSS). The contractors are responsible for the security of all data in its possession. The data may only be used to assist NCQP for uses specifically authorized by law.
To the extent that payment card information, including primary account numbers, are subject to the PCI DSS for the provision of services, ALL NCQP data Contractors are demonstrably PCI DSS certified as compliant, and must maintain compliance status as long as under binding agreement to provide payment facilitation services to NCQP.
Cookies
NCQP may store information on a visitor’s computer in the form of a “cookie” or similar file. These files allow NCQP to tailor its websites to reflect a visitors listed or historical preferences. Most Internet browsers notify a visitor when a cookie or similar file is stored and allows the visitor to erase or block such files, according to the browser’s instructions. In addition, the websites use “temporary cookies” to track user navigation in order to make the portal experience more useful. A temporary cookie is erased when the visitor closes the Internet browser.
If you send NCQP an email, the information may be used to respond to your inquiry. Email correspondence, like mailed correspondence, may become a North Carolina Public Record.
If you have provided your email address and no longer wish to receive automated email notifications, please update your preferences at ncquickpass.com.
Privacy Policy Changes
Changes to our websites may necessitate changes to this Privacy Policy. NCQP will post notifications of changes to this policy on its website in the “What’s New” section.
If you have any questions about this Privacy Policy, please contact us at ncquickpass.com.
Content Accuracy Statement
While every effort is made to ensure the accuracy of the information presented on all NCQP websites, visitors may wish to contact NCQP to confirm that the information is current and accurate.
For your convenience, NCQP websites may provide links to other external sites; however, NCQP is not responsible for the privacy practices of those websites.
In addition, NCQP is not affiliated with and does not endorse any of the linked sites, nor does it assume any responsibility for the content of those external websites. Visitors should confirm the language of statutes and regulations referenced on all websites they visit with the actual text of the law.
Disclaimer Statement
NCQP provides information on its websites for the benefit of North Carolina’s citizens and visitors. The information contained on the websites is not all-inclusive and may not meet the needs of everyone. The sites also may experience functional deficiencies periodically.
NCQP is committed to providing quality service to its customers and makes every attempt to ensure the accuracy and reliability of the data contained on these sites. Changes in circumstances after the time of publication, however, may impact the quality and accuracy of the information. Confirmation of any information should be sought from the originating bodies or departments providing the information.
Last updated Sept. 26, 2024