How to Identify a Scam
Scams and bad actors are becoming more prevalent and the attempts to impersonate organizations and individuals is increasingly sophisticated.
If you are unsure about an email or text message claiming to be from NC Quick Pass, here are a few ways to verify it is legitimate.
Text Messages
NC Quick Pass customers can verify a valid text notification in several ways:
- NC Quick Pass will never request payment by text
- NC Quick Pass will only send texts from a secure short code 696277
- All links associated with NC Quick Pass will include ncquickpass.com or secure.ncquickpass.com
Emails
NC Quick Pass customers can verify a valid email notification in several ways:
- NC Quick Pass will only ever email you from no-reply-ncquickpass@ncdot.gov.
- NC Quick Pass will never ask for personal or financial information by email or text.
- All links associated with NC Quick Pass will include ncquickpass.com or secure.ncquickpass.com
What to do if you receive a scam text or email?
If you receive one of these scam texts, report the scams and suspicious communications to the U.S. Federal Trade Commission and/or the FBI’s Internet Crime Complaint Center.
You can learn more about how to identify phishing texts and scams at https://ncdoj.gov/internet-safety/phishing/.
If you’re unsure about whether a message you have received is legitimate, contact NC Quick Pass.
